
M-Sat 10am – 8:30pm ET (Live Chat Support will be closed thru the month of February and will re-open: 3-1-2005)
(407) 877-5657
M-Sat 9am – 9:30pm ET
While we use encryption to protect sensitive information online, we
also protect user-information off-line. All of the information of our Site's
users, including the sensitive information mentioned above, is maintained in
a restricted section in our offices. Only those of our employees who need
the information to perform a specific job (for example, our account or
customer service representatives) are granted access to personally
identifiable information. Furthermore, our employees are kept up-to-date on
our security and privacy practices.
If you have any questions about the security at our Site, you can send an
e-mail to
CustomerService@aboutSatellite.com
Cookies
You may have heard of the term "cookies". Cookies are routinely used by
most, if not all, E-commerce merchants. A cookie is a piece of data
stored on a user's hard drive through the Web browser program containing
information about the user which enables us to track and personalize the
Site to enhance your experience. For instance, by setting a cookie on a
Site, a company can provide you with storage of items in your shopping cart
between visits. However, if a user rejects the cookie, they may still use
our Site although we will be unable to provide our users with the
personalized shopping experience we can offer using the cookie data. If you
have any questions about the use of cookies, please contact us at
CustomerService@aboutSatellite.com
At the present time, we do NOT use cookies.
If and when we do, we will inform you.
Special Offers, Account Updates and Opting Out
AboutSatellite.com occasionally sends our customers and the users of the
Site announcements and updates, which contain important information about
the Site and service offerings which we believe to be of value to our
customers and users.
For example, our e-mail messages have an "unsubscribe" feature for users of
the Site who buy from us, but don't want to be notified about special offers
in the future. Users can simply "Reply" back to the e-mail message and type
"unsubscribe" in the subject field. Upon receipt of the reply, we will
remove that e-mail address from our e-mail list. If a user has more than one
e- mail address, he or she should include the other addresses as well to
ensure proper updating of their account information.
Users of the Site can always update the personally identifying information
that they have provided to AboutSatellite.com simply by accessing and
updating their account information on the Site or by e-mailing us at
CustomerService@AboutSatellite.com.